REFUND POLICY

Our goal is to make quality clothing that surpasses your expectations. That is why we give our customers 14 days from the day they receive their item to see if they love our products. If you are not 100% satisfied, send it back and we will exchange the product for a different size or give you a full refund. Returns must not be damaged, washed, or tampered with, and must have all tags on. You will be responsible for paying for your own shipping costs for returning your item. Original shipping costs are non-refundable.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. Sale items can only be returned for a store credit, unless listed as final sale. 

To start a return, you can contact us at info@minniestreasure.comItems sent back to us without first requesting a return will not be accepted.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

You can always contact us for any return question at info@minniestreasure.com.